Privacy Policy

Last updated: April 3, 2024

Block Rewards Inc. (the “Company”, “we”, “us” and “our”) respects and upholds individual rights to privacy and the protection of personal information while balancing such rights with our need to process your personal information to manage our business and deliver our services. This Privacy Policy (the “Policy”) explains our practices for processing your personal information. It does not apply to our employee’s personal information, business contact information, anonymized information or information exempted from applicable privacy laws.

This Policy describes how we may collect, use, disclose, retain, dispose of and otherwise process (collectively “process”), and how you may correct, update and access your personal information that you provide or that we may collect through out website located at blockrewards.ca and related websites (collectively, the “Website”), and the products, services, software and tools we provide through the Website (collectively, with the Website, the “Services”). This Policy references our general Terms and Conditions located at https://blockrewards.ca/terms-and-conditions, and forms an integral part of them.

PLEASE READ THIS POLICY CAREFULLY. By accessing or using the Website or Services, or otherwise by choosing to provide us with your personal information, you acknowledge and consent to us processing your personal information in accordance with this Policy and as may be further identified when the personal information is collected. If you do not consent to the processing of your personal information, please do not access or continue to use the Website or any of our Services, or otherwise provide any personal information to us.

Collection of Your Personal Information

For the purposes of this Policy, "personal information" means any information about an identifiable individual or any information that can be used, either alone or in combination with other information, to identify an individual, whether directly or indirectly (for example, an individual's name, mailing address, telephone number and email address), but excludes any information that is exempted by applicable privacy laws. For example, in Canada, personal information generally does not include any business contact information that is processed solely to communicate with that persona about their employment or profession.

The types of information we receive and collect depends on how you use our Website. Our Website has optional features which, if used, require us to collect additional information to provide such features. You will be notified of such a collection, as appropriate. Unless otherwise permitted by law, we will seek and obtain your consent prior to such collection or uses of information. You are not obliged to provide your personal information, however please note that if you choose not to provide the information needed to use a feature, you will be unable to use the feature. For example, a user must provide a valid email address to create an account on our Website.

Directly Collected Personal Information

While using our Website or Services, we may collect the following personal information from you:

  • Contact information, such as first name and last name, email address, mailing address and phone number;
  • Unique identifiers, such as username, password and account number; and
  • Any other information you voluntarily provide through our Website or Services.

Your personal information may be collected when:

  • You register for an account on the Website;
  • You fill our free-form fields on the Website;
  • You connect with us through social media;
  • You interact with us through the Website or Services;
  • You communicate with use be phone or email; and
  • You otherwise use our Services.

We only collect personal information that we need. We encourage you to not provide us with any personal information beyond what is necessary and as requested by us.

Collection of Personal Information from Third-Parties

We may collect information from third parties if you have consented to such collection or we are authorized or required by applicable laws to do so. For example, we may collect your personal information from the following third parties:

  • You employer (for example, when we act in our capacity as a service provider, whether through the provision of employee compensation benefit software and payment related services;
  • Your authorized representative(s);
  • Organizations that you previously provided consent to in respect of their processing of your personal information by third parties(for example, when you interact with us through social media and as further described below); and
  • Publicly available sources.

The Company allows you to log in to use the Services using the login credentials for your account with the following third-party websites and services (collectively, "Third-Party Account"):

  • Google
  • Microsoft
  • Apple
  • Dropbox
  • Smartsheet
  • Box
  • Salesforce

If you decide to register for the Services using or otherwise grant us access to such a Third-Party Account, we may collect personal information that is already associated with your Third-Party Account, such as your name, email address, and profile picture.

You may also have the option of sharing additional information with the Company through your Third-Party Account. If you choose to provide such information, whether during registration or otherwise, you are giving the Company permission to process such information in accordance with this Privacy Policy.

If we collect your personal information from a third party, we will only process that information for the specific purpose for which it was provided to us in accordance with this Policy and the policy under which it was collected, or as authorized or required by law.

Tracking Technologies and Cookies

To the extent permitted by applicable law, and, where required, with your consent, we may use cookies and similar tracking technologies to track the activity on our Website and store certain information. The technologies we use may include:

Cookies

A cookie is a small file that may be placed on the computer or device that you are using the access our Website that uniquely identifies your browser or device. Cookies typically do not contain data that directly identifies you. To ensure the Services are optimized for your use and future communications between you and us, we may save your user data in the form of cookies or log files and use those cookies or log files to collect standard Internet log information about how and when you access and use our Services. This information may include your IP address and location data, weblogs, time zone, date, your language preferences, browser used, web addresses visited, other communication data, searches conducted and pages visited. We may also use cookies and other technologies in online advertising campaigns to track responses to our ads. You can manage your cookie preferences in your browser's settings, but please note that if you to refuse to allow cookies, you may not be able to use certain features or functionality of our Website or Services. Cookies can be "Persistent" or "Session" cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while session cookies are deleted as soon as you close your web browser. We use both session and persistent cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preferences. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy, accessible at portal.blockrewards.ca/cookies_policy.

Web Beacons

Certain sections of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, to count users who have visited those pages or opened an email and to track other related Website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Usage Data

To the extent permitted by applicable law, and, where required, with your consent, we may also collect information about the way you use our Website or Services. For example, the type of device you are using, your ’device’s IP address and operating system, browser type, browser version, the site from which you came and the site to which you are going when you leave our Website, the pages of our Website that you visit, the links you click, the time and date of your visit, the time spent on those pages, how frequently you visit our Website, whether you open emails or click the links contained in emails, whether you access our Website from multiple devices, last login time, unique device identifiers and other diagnostic data.

Links to Other Websites

Our Services may contain links to third-party software, websites, applications or Internet resources that are not operated by us (Third-Party Services) that are provided solely for your convenience and information. If you click on one of those links, you will be directed to that Third-Party Service. We do not endorse, have no control over, and assume no responsibility or liability for, those Third-Party Services or their processing of your personal information.. We encourage you to read their privacy policies to learn ho they process your personal information.

Information About Minors

Our Website and Services are intended solely for users who are at least the age of majority in their province or territory of residence. We do not knowingly collect personal information from or about anyone under the age of majority in their jurisdiction of residence, and no such person nor any parent or guardian as it relates to such person should provide any of such person's personal information to us through the Website, the Services or otherwise for any reason and under any circumstances. By using our Website or Services, you are representing that you are at least the age of majority in your jurisdiction of residence.

If you believe that a minor has provided us with personal information without parental consent, please contact us at the address provided below and we will work to delete that data from our systems.

Use of Your Personal Information

We may process your personal information for the following purposes:

  • To operate, provide and maintain our Services;
  • To verify and authenticate your identity;
  • To manage your user account;
  • To maintain accurate records;
  • To ensure that the Website or Services are optimized for you benefit;
  • To analyze user experience and improve the Website or Services;
  • To provide you with requested information, process your questions and/or answer your queries;
  • To carry out our obligations arising from any contracts entered into between you (or your employer) and us;
  • To communicate with you to provide you services;
  • To communicate with you to provide youwith information about us (including news releases, newsletters and notices regarding new
  • products or services, upcoming events, etc.);
  • To solicit feedback from you about your satisfaction and experience with our Services (including through occasional surveys);
  • To comply with internal policies and procedures and other legal, regulatory, accounting or security requirements;
  • To provide personal information to Service Providers (as discussed in more detail below);
  • To collect debts owed to us; and
  • To protect us, yourself and other from fraud and error and to safeguard our business interests; and
  • To manage or transfer our assets or liabilities, for example, in the case of an acquisition or merger, the provision of security for a

We will not process your personal information for other purposes without your consent, except where authorized or required by law.

Disclosure of Your Personal Information

We will not share your personal information with any third party, except as indicated in this Policy or as authorized or required by law.

We may disclose our personal information for the purposes as described in this Policy in the following ways:

  • To our employees, contractors and agents on an as-needed basis;
  • To our affiliates and business partners;
  • To our Service Providers (as discussed below);
  • To law enforcement, government or regulatory bodies, or other lawful authorities, as strictly required by law;
  • To third parties, in accordance with applicable law, in connection with a corporate reorganization, a merger or amalgamation with another entity, or a sale of all or a substantial portion of our assets or securities, provided that the disclosed information continues to be used solely for the purposes permitted by this Policy by the entity acquiring the information.

Our Service Providers

We may retain agents, subcontractors or service providers (such as website hosting providers, advertising agencies, payment processors, or customer service agencies) ("Service Providers") from time to time in relation to our business or the products or services that we provide. We will only share your personal information with our Service Providers to the extent necessary to allow them to perform the services they provide to us. If we require a Service Provider to handle your personal information, we will take reasonable steps to ensure that the Service Provider adheres to privacy procedures and will keep your personal information reasonably confidential.

Our Service Providers may be located outside of your province or territory of residence in Canada, and you acknowledge that personal information may be processed and stored in foreign jurisdictions with privacy legislation which may not offer the same degree of protection to your personal information as those of your place of residence, and that the governments, courts or law enforcement or regulatory agencies in those jurisdictions may be able to obtain disclosure of that personal information through the laws of the foreign jurisdiction.

Consent

We will collect, use, communicate, or otherwise process your personal information only with your knowledge and consent, except where exempted, authorized or required by applicable laws. The form of consent may vary depending on the circumstances and the type of information being requested. Your consent may be express, with clear options to say yes or no (such as by being asked to check a box to indicate your consent), or implied (such as when you provide us with your address through a form or email seeking information and we use those means to respond to your request). Your consent can also be provided by your authorized representative. Taking into account the sensitivity of your personal information, purposes of collection, and your reasonable expectations, we will obtain the form of consent that is appropriate to the personal information being processed. When we process your personal information for a new purpose, we will document that new purpose and ask for your consent again.

You may refuse to provide consent or may notify us at any time that you wish to withdraw or change your consent to the processing of your personal information, by opting out of the use of your personal information by contacting our Privacy Officer (see below). However, if you withdraw or change your consent, we may not be able to provide you with the Services.

Security of Your Personal Information

The security of Your personal information is important to us. We protect the personal information in our custody or under our control using reasonable physical, technological and organizational safeguards designed to prevent unauthorized access, collection, use disclosure, copying, modification, destruction or similar risks.

We will take reasonable measures, through contractual or other reasonable means, to ensure that our Service Providers implement security measures which are in compliance with applicable laws and, in any event, no less stringent than our own.

However, no method of transmission over the Internet, or method of electronic storage is completely secure. As such, despite our safeguards and protocols, we cannot fully guarantee the security of your personal information and you should always exercise caution when disclosing personal information.

Privacy Rights and Choices

Accessing Your Personal Information

You have a right to access your personal information that we hold.

Upon your written request, we will provide you your personal information in our possession or under our control. We will also provide your information about the ways in which that information is being used and a description of the individuals or organization to whom that information has been disclosed. We may charge you a reasonable fee for doing so.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who does not have a right to receive it.

Access may be declined where authorized or required by applicable law. If access cannot be provided, we will notify the individual making the request within 30 days, in writing, of the reasons for the refusal.

Correcting Your Personal Information

We will make a reasonable effort to ensure that personal information we are using or disclosing is accurate and complete.

If you demonstrate the inaccuracy or incompleteness of personal information, we will amend the information as required. If appropriate, we will send the amended information to third parties to whom the information has been disclosed.

If a challenge regarding the accuracy of personal information is not resolved to your satisfaction, we will annotate the personal information in our possession or under our control with a note that the correction was requested but not made.

Deleting Your Personal Information

Our Services may give you the ability to delete certain information about you from within the Services. For example, you may update, amend, or delete your personal information at any time by signing in to your user account, if you have registered for one, and visiting the account settings section that allows you to manage your personal information.

Withdrawing your consent

You have the right to withdraw your consent to our processing of your personal information, without affecting the lawfulness of processing up until withdrawal. Please note that we may be unable to offer you certain services if you withdraw your consent. Withdrawing your consent does not create an obligation for us to delete personal information which we are otherwise allowed or required to retain under applicable law.

If you are a resident of the province of Québec, the following rights are available to you, in addition to the rights identified above:

Right to data portability

You may have the right to obtain a machine-readable copy of your personal information or to have us transfer it to another controller of your choice.

Right to de-indexation

You have the right to request, in certain circumstances, that we cease disseminating your personal information or to de-index any hyperlink that allows access to that personal information by technological means, if such dissemination contravenes applicable law or a court.

Retention of Your Personal Information

We will delete, destroy, erase or make anonymous documents or other records containing personal information as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer required for a legal or business purpose. In general, we will only keep your personal information for a period of up to five years. In certain cases, applicable laws may require us to retain specific records for a set period of time. In order to request your data to be deleted, please send an email to support@blockrewards.ca with your request.

We will keep personal information used to make a decision affecting you for at least one year after using to make the decision.

Changes to this Privacy Policy

This Policy was last updated as of the Last updated date set out at the top of this Policy.

We may update this Policy from time to time to ensure ongoing compliance with applicable laws and for any other purpose we deem reasonably necessary. We therefore encourage you to review this Policy periodically to ensure you are aware of any changes.

If we make any material changes to this Policy, we will either (a) notify you by email (sent to the email address listed in our records), or (b) provide a notice on the Website before the change becomes effective. Any change to this Policy will apply to existing information, as well as information collected after the date this Policy is posted or on the date specified in the notice. Your continued use of the Services following the effective date of any changes to this Policy signifies your acceptance of such changes.

If a change to this Policy results in materially different collections, uses, or communications of your personal information, we will ask you to confirm your consent to such additional processing of your personal information.

Contact Us

If you have any questions or concerns regarding our compliance with this Policy and our processing of your personal information, you can contact our Privacy Officer at info@blockrewards.ca.

If you are not satisfied with our Privacy Officer’s response to your questions or concerns, you may be able to file a complaint under applicable privacy laws. Our Privacy Officer will provide you with the contact information to do so if requested.